Terms & Conditions

Please carefully read the terms and conditions before making any purchase. Do not place any orders unless you understand and agree to all Terms and Conditions outlined below. My Little Halo reserves the right to amend or modify these Terms and Conditions of Sale at any time and without notice at its sole discretion.

Returns

If unhappy with your purchase please refer to the returns terms below.

Please first email [email protected] to first let me know you wish to return an item. The good(s) must be returned (shipped) unused within 14 days of receipt, in immaculate condition and well packaged so that the items dont damage in transit. This means wrapping in a plastic bag before putting in an envelope in case the external packaging gets damaged. Only the cost and the goods will be refunded, not the cost of the original postage paid. You will be responsible for the cost of returning the goods.

 

Shipping & Delivery

Orders are usually shipped within 1-3 days. Once shipped you will receive an email notification (with a tracking number where possible) and the delivery duration from that point will be as follows: Delivery duration is as follows.

UK: 2-5 business days standard shipping or 1-3 days Special Delivery
EUROPE (NON EU): 7-14 business days (PLEASE NOTE: COUNTRIES WITHIN THE EU WILL BE SUBJECT TO CUSTOMS TAX)
UNITED STATES & CANADA: 7-14 business days
AUSTRALIA: 7-21 business days
REST OF WORLD: 7-21 business days

*Please note, due to GPSR laws I can no longer ship to the EU, I sincerely apologise for this :(

Privacy

My Little Halo does by any means not store or share card details or any other sensitive information.

Contact


Customers may contact My Little Halo by contact form, emailing [email protected] or by written letter to the address below.

My Little Halo, 28A Cambridge Road, Southampton, Hampshire, SO14 6TB